2017 Business Survey

Do you think that crime in your business area has increased, decreased or remained the same during the last five years?                       

Increased

16

26%

Decreased

10

16%

Remained the same

33

54%

No answer

2

3%

 

Listed below are problems faced by provincial business communities of similar size to Victoria and Esquimalt. Please select the five problems (check the box next to the activity) you feel are the most serious in Victoria and Esquimalt and of the greatest concern to you.

Drugs

52

17.0%

Break & Enters

16

5.2%

Youth Violence

1

0.3%

Panhandling

31

10.2%

Homelessness

43

14.1%

Loitering

20

6.6%

Public Drinking

12

3.9%

Graffiti

18

5.9%

Vandalism

15

4.9%

Employee Theft

2

0.7%

Fraud

11

3.6%

Shoplofting

26

8.5%

Prostitution

5

1.6%

Traffic

8

2.6%

Robbery

5

1.6%

Mental Health

40

13.1%

 

Please tell us how much you agree or disagree with each of the following statements about the Victoria Police:

 

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

No answer

Victoria Police and businesses, working together, can help make this a better place to live and work.

1

1

4

24

31

0

I would feel comfortable talking to any Victoria Police officer.

1

3

4

23

30

0

Victoria Police have a good relationship with those people who own and operate businesses in Victoria/Esquimalt.

1

0

12

30

17

1

Victoria Police are making an effort to become more involved with the business community in a positive way, not just when there is trouble.

1

5

24

25

4

2

Victoria Police use authority and force appropriately.

1

2

16

30

8

4

Victoria Police try hard to understand the needs of the business community.

1

3

17

34

4

2

 

 

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

No answer

Victoria Police and businesses, working together, can help make this a better place to live and work.

2%

2%

7%

39%

51%

0%

I would feel comfortable talking to any Victoria Police officer.

2%

5%

7%

38%

49%

0%

Victoria Police have a good relationship with those people who own and operate businesses in Victoria/Esquimalt.

2%

0%

20%

49%

28%

2%

Victoria Police are making an effort to become more involved with the business community in a positive way, not just when there is trouble.

2%

8%

39%

41%

7%

3%

Victoria Police use authority and force appropriately.

2%

3%

26%

49%

13%

7%

Victoria Police try hard to understand the needs of the business community.

2%

5%

28%

56%

7%

3%

 

As a business, how do you rate the Victoria Police in terms of: (Please check the appropriate box)

 

1 Poor

2

3

4

5 Excellent

No Answer

Meeting your business community’s safety needs

1

2

14

33

11

0

Responding to emergency situations quickly

1

3

14

28

12

3

Addressing street disorder

2

5

20

26

6

2

 

 

1 Poor

2

3

4

5 Excellent

No Answer

Meeting your business community’s safety needs

2%

3%

23%

54%

18%

0%

Responding to emergency situations quickly

2%

5%

23%

46%

20%

5%

Addressing street disorder

3%

8%

33%

43%

10%

3%

 

As a business, how often do you typically call the Victoria Police?

Once a year

12

20%

Daily

0

0%

Weekly

4

7%

Once a month

6

10%

Every 2-3 months

7

11%

2-3 times per year

20

33%

Do not call

12

20%

No answer

0

0%

 

What are your sources of information about the activities of the Victoria Police?

Family & friends

26

16%

Radio

33

21%

newspaper

38

24%

television

23

15%

facebook

20

13%

twitter

7

4%

VicPD website

6

4%

No Answer

5

3%

 

On a scale of 1-5, where 1 is poor and 5 is excellent, how would you rate the quality of service provided by the Victoria Police?

1 Poor

0

0%

2

2

3%

3

8

13%

4

37

61%

5 Excellent

10

16%

No answer

4

7%

 

Have you ever visited the Victoria Police website?

Yes

22

36%

No

38

62%

No answer

1

2%

 

Do you believe that, overall, Victoria/Esquimalt is a safe and secure place in which to own a business?

Yes

56

92%

No

4

7%

No answer

1

2%

 

Has your business experienced a crime within the last 5 years?

Yes

48

79%

No

12

20%

No answer

1

2%

 

If yes, did you report that crime to the Victoria Police?

Yes

42

69%

No

10

16%

No answer

9

15%

 

If not, why did you decide not to report that incident to the Victoria Police?

Wouldn't take action

0

0%

Couldn't do anything

8

89%

Personal Problem

1

11%

Afraid of police reaction

0

0%

Didn't know how to contact the Victoria Police

0

0%

Too time consuming

0

0%

No answer

24

267%

 

Based on your own personal experience, or what you may have read or heard please indicate whether you agree or disagree with the following statements about the Victoria Police.

 

agree

disagree

fon't know

no answer

Approchable

55

1

3

2

Commited to their job

51

0

8

2

Courteous and polite

52

4

1

4

Having a caring manner

47

3

6

5

Fair

46

1

10

4

Inspire confidence

42

1

15

3

Know their job well

46

0

11

4

Look professional

58

0

1

2

Proud of their community

46

0

12

3

Well-trained

42

0

14

5

Accountable

34

3

20

4

Ambivalent

16

17

20

8

 

 

agree

disagree

fon't know

no answer

Approchable

90%

2%

5%

3%

Commited to their job

84%

0%

13%

3%

Courteous and polite

85%

7%

2%

7%

Having a caring manner

77%

5%

10%

8%

Fair

75%

2%

16%

7%

Inspire confidence

69%

2%

25%

5%

Know their job well

75%

0%

18%

7%

Look professional

95%

0%

2%

3%

Proud of their community

75%

0%

20%

5%

Well-trained

69%

0%

23%

8%

Accountable

56%

5%

33%

7%

Ambivalent

26%

28%

33%

13%