2017 Survey - Esquimalt

Q1 – How many years have you lived in Esquimalt?

Less than 1 year

1

0.4%

1-4 years

26

11.4%

5-10 years

34

14.9%

11-20 years

42

18.4%

More than 20 years

125

54.8%

 

Q2 - Do you think that crime in Victoria and/or Esquimalt has increased, decreased or remained the same during the last 5 years?

Increased

46

20.2%

Decreased

51

22.4%

About the same

124

54.4%

No answer

7

3.1%

 

Q3 - Compared to other parts of British Columbia, would you say your neighbourhood has:

More crime

12

5.3%

Less crime

126

55.3%

About the same

79

34.6%

No answer

11

4.8%

 

Q4- Please tell us how safe you feel. (Check the appropriate box)

 

Very Unsafe

Unsafe

Neutral

Safe

Very Safe

No answer

Walking in my neighbourhood during the day

3

1

7

56

161

0

Walking in my neighbourhood during the night

4

24

54

101

42

3

Walking downtown during the day

4

12

35

100

73

4

Walking downtown during the night

25

67

67

53

10

6

             
 

Very Unsafe

Unsafe

Neutral

Safe

Very Safe

No answer

Walking in my neighbourhood during the day

1.3%

0.4%

3.1%

24.6%

70.6%

0.0%

Walking in my neighbourhood during the night

1.8%

10.5%

23.7%

44.3%

18.4%

1.3%

Walking downtown during the day

1.8%

5.3%

15.4%

43.9%

32.0%

1.8%

Walking downtown during the night

11.0%

29.4%

29.4%

23.2%

4.4%

2.6%

 

Q5 - Listed below are problems faced by different communities of similar size to Esquimalt.  Please select the 5 problems you feel are the most serious in Esquimalt and of the greatest concern to you.  (Please check only 5 answers)

Break and enters

101

9.3%

Vehicle theft

23

2.1%

Theft from your vehicle

87

8.0%

Bicycle theft

61

5.6%

Other property crimes: thefts, shoplifting, graffiti

70

6.4%

Adult violent crimes: robberies, assaults, murders

47

4.3%

Youth violence

27

2.5%

Family violence 

29

2.7%

Sexual offences

33

3.0%

Prostitution

9

0.8%

Drug activity

155

14.2%

Drinking and driving 

49

4.5%

Traffic accidents

29

2.7%

Other traffic offences: speeding, aggressive driving

98

9.0%

Panhandling, loitering

94

8.6%

Neighbour disputes (e.g. loud house parties, etc.)

12

1.1%

Drinking in public (e.g. public intoxication)

17

1.6%

Homelessness

144

13.2%

No answer

4

0.4%

 

Q6 - Which ONE problem would you say the Victoria Police should pay closer attention to?

Break and enters

15

6.6%

Vehicle theft

0

0.0%

Theft from your vehicle

5

2.2%

Bicycle theft

4

1.8%

Other property crimes: thefts, shoplifting, graffiti

3

1.3%

Adult violent crimes: robberies, assaults, murders

10

4.4%

Youth violence

4

1.8%

Family violence 

4

1.8%

Sexual offences

3

1.3%

Prostitution

1

0.4%

Drug activity

57

25.0%

Drinking and driving 

8

3.5%

Traffic accidents

0

0.0%

Other traffic offences: speeding, aggressive driving

34

14.9%

Panhandling, loitering

13

5.7%

Neighbour disputes (e.g. loud house parties, etc.)

0

0.0%

Drinking in public (e.g. public intoxication)

1

0.4%

Homelessness

15

6.6%

No answer

51

22.4%

 

Q7 - What type of attention do you think that Victoria Police should attach to each of the following when on patrol? “1” is least attention, and “5” is the most attention. (Please check the appropriate box)

 

1 Low

2

3 Medium

4

5 High

No answer

Break-and-enter

1

14

49

50

104

10

Vehicle theft

5

31

71

55

52

14

Theft from vehicle

9

30

79

48

50

12

Bicycle theft

22

26

95

39

31

15

Other property crimes: theft, shoplifting, graffiti

7

28

89

52

37

15

Robberies

2

9

41

50

112

14

Assaults/fighting

2

8

39

58

107

14

Youth violence

4

7

50

58

91

18

Sexual offences

4

10

24

46

128

16

Prostitution

49

48

63

24

30

14

Drug activity

4

13

35

48

116

12

Impaired driving

3

4

32

47

127

15

Other traffic enforcement: aggressive driving, bicycling

4

19

63

58

71

13

Panhandling and loitering

41

49

56

33

38

11

Neighbour disputes (loud house parties, etc.)

39

61

73

29

13

13

Drinking in public (public intoxication)

39

64

58

34

20

13

 

 

1 Low

2

3 Medium

4

5 High

No answer

Break-and-enter

0%

6%

21%

22%

46%

4%

Vehicle theft

2%

14%

31%

24%

23%

6%

Theft from vehicle

4%

13%

35%

21%

22%

5%

Bicycle theft

10%

11%

42%

17%

14%

7%

Other property crimes: theft, shoplifting, graffiti

3%

12%

39%

23%

16%

7%

Robberies

1%

4%

18%

22%

49%

6%

Assaults/fighting

1%

4%

17%

25%

47%

6%

Youth violence

2%

3%

22%

25%

40%

8%

Sexual offences

2%

4%

11%

20%

56%

7%

Prostitution

21%

21%

28%

11%

13%

6%

Drug activity

2%

6%

15%

21%

51%

5%

Impaired driving

1%

2%

14%

21%

56%

7%

Other traffic enforcement: aggressive driving, bicycling

2%

8%

28%

25%

31%

6%

Panhandling and loitering

18%

21%

25%

14%

17%

5%

Neighbour disputes (loud house parties, etc.)

17%

27%

32%

13%

6%

6%

Drinking in public (public intoxication)

17%

28%

25%

15%

9%

6%

 

Q8 - Have you personally been arrested or suspected by the police of committing a crime in Victoria/Esquimalt or the Capital Region District?

Yes

5

2%

No

221

97%

No Answer

2

1%

 

Q9 - Have you personally been the victim of a crime; such as assault, break-in, theft, etc. committed in Victoria/Esquimalt or Capital Region District in the past 5 years?

Yes

68

30%

No

158

69%

No answer

2

1%

 

Q10 - If you needed the Victoria Police in a non-emergency, how would you contact them?

In person by attending the headquarters or Esquimalt Division Station

21

9.2%

By telephone

142

62.3%

By approaching a police officer on the street.

3

1.3%

Victoria Police mobile app

0

0.0%

Victoria Police website (www.vicpd.ca)

2

0.9%

Social media (eg. Twitter, Facebook, etc.)

0

0.0%

No answer

59

25.9%

Other:

1

0.4%

 

Q11 - Which one of the following has had the most influence, positive or negative, on your impressions of the Victoria Police?

Knowing a police officer personally

18

8%

Online presence (e.g. website, social media, app)

3

1%

Direct contact/experience you had with them

43

19%

News reports about the Victoria Police

18

8%

General stories about police in the media

13

6%

Just seeing them around

61

27%

Hearing about them from other people

2

1%

No answer

68

30%

Other:

2

1%

 

Q12 - Has anything happened to you or a member of your household within the past 12 months which you thought was a crime but which you decided not to report to the police? 

Yes

21

9%

No

205

90%

No answer

2

1%

 

Q12 A - Why did you decide not to report that incident to the police? (Please check all that apply)

I assumed police wouldn’t take any action

9

33%

I assumed police couldn’t do anything about it

16

59%

It was a personal problem and I wanted to solve it myself

0

0%

I was afraid of the reaction of the police

0

0%

I didn’t know how to contact the police

0

0%

It would have been too time-consuming

2

7%

No answer

0

0%

Other:

0

0%

 

Q13 - Have you ever talked to a member of the Victoria Police?

In person 

191

56.0%

By email

23

6.7%

Through social media (eg. Twitter, Facebook, mobile app)

6

1.8%

On the phone 

94

27.6%

Never 

26

7.6%

No answer

1

0.3%

 

Q14 - If you have had contact with the Victoria Police department in the past 12 months, how satisfied were you with:

 

Very Dissatisfied

Dissatisfied

Neutral

Satisfied

Very Satisfied

Does Not Apply

No answer

The length of time it took the Victoria Police to answer the phone?

3

0

6

25

47

75

51

The reaction of the person you spoke to? 

6

2

10

24

111

63

49

The length of time it took the Victoria Police to arrive at your place or where the incident took place?

3

1

10

27

27

86

53

The action taken by the Victoria Police?

3

1

10

27

27

86

53

 

 

Very Dissatisfied

Dissatisfied

Neutral

Satisfied

Very Satisfied

Does Not Apply

No answer

The length of time it took the Victoria Police to answer the phone?

1%

0%

3%

12%

23%

36%

25%

The reaction of the person you spoke to? 

3%

1%

5%

12%

54%

30%

24%

The length of time it took the Victoria Police to arrive at your place or where the incident took place?

1%

0%

5%

13%

13%

42%

26%

The action taken by the Victoria Police?

1%

0%

5%

13%

13%

42%

26%

 

Q15 - Based on your own personal experience, or what you may have read or heard, please indicate whether you agree or disagree with the following statements about the Victoria Police.  (Check a box for each statement) The Victoria Police (are):

 

Agree

Disagree

Don't know

No answer

Approachable

201

5

15

7

Committed to their job

183

3

34

8

Courteous and polite

189

7

21

11

Have a caring manner

171

12

37

8

Fair

150

7

61

10

Inspire confidence

145

16

58

9

Know their job well

149

5

66

8

Look professional

206

2

11

9

Proud of their community

143

3

74

8

Well-trained

141

7

73

7

Accountable

124

9

85

10

 

 

Agree

Disagree

Don't know

No answer

Approachable

88%

2%

7%

3%

Committed to their job

80%

1%

15%

4%

Courteous and polite

83%

3%

9%

5%

Have a caring manner

75%

5%

16%

4%

Fair

66%

3%

27%

4%

Inspire confidence

64%

7%

25%

4%

Know their job well

65%

2%

29%

4%

Look professional

90%

1%

5%

4%

Proud of their community

63%

1%

32%

4%

Well-trained

62%

3%

32%

3%

Accountable

54%

4%

37%

4%

 

Q16 - Please tell us how much you agree or disagree with each of the following statements about the Victoria Police. 

 

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

No answer

Victoria Police have a good relationship with those people who live and work in this area.

2

11

60

122

25

8

I would feel comfortable talking to any Victoria Police officer in this area.

5

2

15

106

95

5

Police and citizens, working together, can help make this a better place to live and work.

6

0

8

76

133

5

Police in this area are making an effort to become more involved with the community in a positive way, not just when there is trouble.

3

12

65

89

49

10

Police in this area try hard to understand the needs of the people who live and work in this community.

3

12

81

84

32

16

I am proud of the police service in this area.

4

3

62

102

52

5

Victoria Police respond in a fair way when dealing with the racial, religious and ethnic communities of this area.

2

2

90

74

31

29

Victoria Police use authority and force appropriately.

2

10

82

80

28

26

I would feel safe walking in Victoria or Esquimalt any time of day.

11

34

47

91

40

5

I feel safe and taken care of by the Victoria Police.

5

5

61

111

39

7

 

 

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

No answer

Victoria Police have a good relationship with those people who live and work in this area.

1%

5%

26%

54%

11%

4%

I would feel comfortable talking to any Victoria Police officer in this area.

2%

1%

7%

46%

42%

2%

Police and citizens, working together, can help make this a better place to live and work.

3%

0%

4%

33%

58%

2%

Police in this area are making an effort to become more involved with the community in a positive way, not just when there is trouble.

1%

5%

29%

39%

21%

4%

Police in this area try hard to understand the needs of the people who live and work in this community.

1%

5%

36%

37%

14%

7%

I am proud of the police service in this area.

2%

1%

27%

45%

23%

2%

Victoria Police respond in a fair way when dealing with the racial, religious and ethnic communities of this area.

1%

1%

39%

32%

14%

13%

Victoria Police use authority and force appropriately.

1%

4%

36%

35%

12%

11%

I would feel safe walking in Victoria or Esquimalt any time of day.

5%

15%

21%

40%

18%

2%

I feel safe and taken care of by the Victoria Police.

2%

2%

27%

49%

17%

3%

 

Q17 - Overall, how satisfied are you with the work of the Victoria Police?

Very satisfied  

113

49.6%

Somewhat satisfied

86

37.7%

Not very  satisfied

8

3.5%

Not at all satisfied 

1

0.4%

Don’t know 

18

7.9%

No answer

2

0.9%

 

Q18 - In your opinion, how could the Victoria Police best improve the way it deals with the problems in your community and with those who break the law? (Please check all that apply)

Spend more time out of uniform, targeting criminals

61

9.9%

Do more patrol in uniform/be more visible in the community

164

26.5%

Do more crime prevention work in the area

76

12.3%

Hire more officers

65

10.5%

Enforce laws more strictly

50

8.1%

Spend more time talking to people

122

19.7%

Provide more information and advice

63

10.2%

Don’t know.

16

2.6%

No answer

2

0.3%

 

Q19 - Below is a list of calls to which the Victoria Police responds. How long do you think it should take an officer/s to respond to these calls? (Please check the appropriate box)

 

Immediate

Officer responds in under 5 minutes

Officer responds within 30 minutes

Officer responds Within 24 hours

Officer does Not respond

No answer

Break-and-enter

81

51

69

13

0

14

Vehicle theft

17

43

115

39

1

13

Theft from vehicle

3

17

71

114

10

13

Bicycle theft

2

16

60

115

22

13

Other property crimes  (e.g. theft, shoplifting, graffiti)

9

27

94

78

4

16

Robberies

117

60

37

2

0

12

Assaults/fighting

140

59

17

1

0

11

Youth violence

121

64

28

2

0

13

Sexual offences

153

38

19

4

0

14

Prostitution

21

23

74

47

42

21

Drug activity

70

59

64

19

3

13

Impaired driving

150

51

13

3

0

11

Other traffic enforcement  (e.g. speeding, aggressive driving)

79

74

46

9

6

14

Panhandling and loitering

9

13

116

35

39

16

Neighbour disputes (loud house parties, etc.)

3

23

162

26

2

12

Drinking in public (public intoxication)

11

27

131

16

28

15

 

 

Immediate

Officer responds in under 5 minutes

Officer responds within 30 minutes

Officer responds Within 24 hours

Officer does Not respond

No answer

Break-and-enter

36%

22%

30%

6%

0%

6%

Vehicle theft

7%

19%

50%

17%

0%

6%

Theft from vehicle

1%

7%

31%

50%

4%

6%

Bicycle theft

1%

7%

26%

50%

10%

6%

Other property crimes  (e.g. theft, shoplifting, graffiti)

4%

12%

41%

34%

2%

7%

Robberies

51%

26%

16%

1%

0%

5%

Assaults/fighting

61%

26%

7%

0%

0%

5%

Youth violence

53%

28%

12%

1%

0%

6%

Sexual offences

67%

17%

8%

2%

0%

6%

Prostitution

9%

10%

32%

21%

18%

9%

Drug activity

31%

26%

28%

8%

1%

6%

Impaired driving

66%

22%

6%

1%

0%

5%

Other traffic enforcement  (e.g. speeding, aggressive driving)

35%

32%

20%

4%

3%

6%

Panhandling and loitering

4%

6%

51%

15%

17%

7%

Neighbour disputes (loud house parties, etc.)

1%

10%

71%

11%

1%

5%

Drinking in public (public intoxication)

5%

12%

57%

7%

12%

7%

 

Q20 - Keeping in mind that there is limited police staffing, please rate the following services that the Victoria Police provide. “1” is lowest priority, and “5” is highest priority. (Please check the appropriate box)

 

Low 1

2

3

4

High 5

No answer

Foot patrol

34

33

71

44

31

13

Criminal investigations

0

7

35

71

101

14

Crime prevention programs

10

42

95

48

20

13

Bicycle patrol

14

34

97

51

22

10

Patrol by police vehicle

1

17

72

63

62

13

Canine response

12

40

84

46

27

19

Tactical/emergency response

5

13

33

40

121

16

Drug/alcohol education programs

15

54

94

35

16

14

School liaison programs

16

45

84

41

26

16

Traffic enforcement

8

37

84

55

33

11

At-risk youth programs

11

34

75

68

29

11

Emergency mental health  

8

20

54

66

71

9

High risk offender programs

2

22

53

79

61

11

 

 

Low 1

2

3

4

High 5

No answer

Foot patrol

15%

15%

31%

19%

14%

6%

Criminal investigations

0%

3%

15%

31%

45%

6%

Crime prevention programs

4%

19%

42%

21%

9%

6%

Bicycle patrol

6%

15%

43%

23%

10%

4%

Patrol by police vehicle

0%

8%

32%

28%

27%

6%

Canine response

5%

18%

37%

20%

12%

8%

Tactical/emergency response

2%

6%

15%

18%

54%

7%

Drug/alcohol education programs

7%

24%

42%

15%

7%

6%

School liaison programs

7%

20%

37%

18%

12%

7%

Traffic enforcement

4%

16%

37%

24%

15%

5%

At-risk youth programs

5%

15%

33%

30%

13%

5%

Emergency mental health  

4%

9%

24%

29%

31%

4%

High risk offender programs

1%

10%

23%

35%

27%

5%

 

Q21 - What are your source(s) of information about the activity, programs and services provided by the Victoria Police?

Family and friends

82

14%

Radio

137

23%

Newspaper

161

27%

Television

137

23%

Facebook

27

4%

Twitter

14

2%

VicPD Internet site

35

6%

Mobile VicPD app

5

1%

No answer

5

1%

 

Q22 - I identify/express my gender as:

Male

111

48.7%

Female

111

48.7%

No answer

4

1.8%

Other

2

0.9%

 

Q23 - What is your age?

under 18 years 

0

0.0%

18-24 years

1

0.4%

25-34 years 

16

7.0%

35-44 years 

33

14.5%

45-54 years 

31

13.6%

55-64 years

54

23.7%

65-74 years

51

22.4%

75-84 years

28

12.3%

85+ years

10

4.4%

No answer

4

1.8%

 

Q24 - Please indicate/check what neighbourhood you live in:

Rockheights

33

14%

Parklands

15

7%

Panhandle

13

6%

Devonshire/Colville

24

11%

Esquimalt Village

51

22%

West Bay/Head St

35

15%

Saxe Point

57

25%

No answer

0

0%

 

Q25 - What one language is spoken most often in your home?

English

225

98.7%

French

0

0.0%

No answer

1

0.4%

Other

2

0.9%