Complaints generally have to do with police misconduct that affected you personally or that you witnessed. Most complaints are about police actions that may affect public trust. Your complaint should be made no more than 12 months after the incident occurred; some exceptions may be made by the OPCC where deemed appropriate. Your right to make a complaint against the Victoria Police Department is set out in the Police Act . This law affects all municipal police officers in British Columbia.

Where can I make a complaint?

You can make your complaint to the Office of the Police Complaint Commissioner directly or to the Victoria Police Department. The VicPD is committed to ensuring that your complaint will be thoroughly investigated, and that your rights and the rights of the police officers concerned are protected.

How can you make a complaint?

When making your complaint, it is helpful to have a clear account of what happened, such as all the dates, times, people and places involved. The person receiving the complaint has a duty to: help you make your complaint offer you any other information or assistance as required under the Act, such as helping you write down what happened We can give you information about services that may be available to you, including translation. For more information, see Compliments & Complaints .

Can I resolve a complaint by means other than a full Police Act investigation?

Public complaints provide police with important feedback and give them the opportunity to respond to concerns in their communities. You may try to resolve your complaint using a complaint resolution process. This can be done through face-to-face discussions, an agreed written resolution, or with the assistance of a professional mediator. If you try complaint resolution, you can have someone with you to provide support. A complaint process that allows for greater mutual understanding, agreement, or other resolution only serves to strengthen community-based policing.

What happens to a complaint that is not resolved through mediation or complaint resolution?

If you decide against informal resolution or if it is unsuccessful, the police have a duty to investigate your complaint and to give you detailed information about their investigation. You will be provided with updates as the investigation progresses as specified by the Police Act. The investigation shall be completed within six months of your complaint being deemed admissible, unless the OPCC finds it is appropriate to grant an extension. When the investigation is completed, you will get a summary report, including a brief factual account of the incident, a list of the steps taken during the investigation, and a copy of the Discipline Authority’s decision on the matter. If officer misconduct is substantiated, information about any proposed discipline or corrective measures for the member may be shared.

Madandaulo FAQs

Kodi dandaulo ndi chiyani?2019-10-29T11:57:12-08:00

Kodi dandaulo ndi chiyani?

Madandaulo nthawi zambiri amakhala ndi vuto la apolisi lomwe limakukhudzani inuyo kapena lomwe mudawonapo. Madandaulo ambiri amakhala okhudza zochita za apolisi zomwe zingasokoneze chikhulupiriro cha anthu.

Dandaulo lanu liyenera kuperekedwa pasanathe miyezi 12 zitachitika; zina zitha kupangidwa ndi OPCC ngati kuli koyenera.

Ufulu wanu wodandaula ndi dipatimenti ya apolisi ya Victoria wafotokozedwa mu Police Act. Lamuloli limakhudza apolisi onse aku Britain Columbia.

Kodi ndingadandaule kuti?2019-10-29T11:58:10-08:00

Kodi ndingadandaule kuti?

Mutha kupeleka madandaulo anu ku Ofesi ya Police Complaint Commissioner mwachindunji kapena ku Victoria Police Department.

A VicPD akudzipereka kuwonetsetsa kuti madandaulo anu afufuzidwa bwino lomwe, komanso kuti ufulu wanu ndi ufulu wa apolisi okhudzidwawo ndi wotetezedwa.

Kodi mungadandaule bwanji?2019-10-29T11:59:16-08:00

Kodi mungadandaule bwanji?

Popereka madandaulo anu, ndi bwino kukhala ndi mbiri yomveka bwino ya zomwe zinachitika, monga masiku, nthawi, anthu ndi malo onse okhudzidwa.

Munthu amene akulandira madandaulo ali ndi udindo:

kukuthandizani kudandaula
kukupatsirani chidziwitso china chilichonse kapena thandizo lolingana ndi lamuloli, monga kukuthandizani kulemba zomwe zidachitika

Tikhoza kukupatsani zambiri za ntchito zomwe mungakhale nazo, kuphatikizapo zomasulira. Kuti mudziwe zambiri, onani Kuyamikira & Madandaulo.

Kodi ndingathe kuthetsa madandaulo ndi njira zina kupatula kufufuza kwathunthu kwa Police Act?2019-10-29T12:00:09-08:00

Kodi ndingathe kuthetsa madandaulo ndi njira zina kupatula kufufuza kwathunthu kwa Police Act?

Madandaulo apagulu amapereka apolisi mayankho ofunikira ndikuwapatsa mwayi woyankha zomwe zili mdera lawo.

Mungayesetse kuthetsa madandaulo anu pogwiritsa ntchito njira yothetsera madandaulo. Izi zikhoza kuchitika pokambirana pamasom’pamaso, pangano lolembedwa lomwe mwagwirizana, kapena mothandizidwa ndi mkhalapakati waluso.

Ngati muyesa kuthetsa madandaulo, mutha kukhala ndi wina ndi inu kuti akuthandizeni.

Njira yodandaulira yomwe imalola kumvetsetsana, mgwirizano, kapena kuthetsa kwina kumangolimbikitsa upolisi wokhazikika mdera.

Kodi chimachitika ndi chiyani ku dandaulo lomwe silinathetsedwa kudzera mumkhalapakati kapena madandaulo?2019-10-29T12:00:47-08:00

Kodi chimachitika ndi chiyani ku dandaulo lomwe silinathetsedwa kudzera mumkhalapakati kapena madandaulo?

Ngati mungaganize zotsutsana ndi zomwe mwasankha kapena ngati sizinaphule kanthu, apolisi ali ndi udindo wofufuza madandaulo anu ndikukuuzani zambiri za kafukufuku wawo.

Mudzapatsidwa zosintha pamene kafukufuku akupitilira monga momwe zafotokozedwera ndi Police Act. Kufufuzaku kumalizidwa mkati mwa miyezi isanu ndi umodzi kuchokera pamene madandaulo anu aganiziridwa kukhala ovomerezeka, pokhapokha a OPCC awona kuti ndi koyenera kuonjezera nthawi.

Kufufuzako kukatsirizika, mudzalandira lipoti lachidule, kuphatikizapo nkhani yachidule ya zomwe zinachitika, mndandanda wa njira zomwe zachitika panthawi yofufuza, ndi buku la chigamulo cha Discipline Authority pa nkhaniyo. Ngati kulakwa kwa apolisi kutsimikiziridwa, zidziwitso za chilango chilichonse chomwe akufuna kapena njira zowongolera membalayo zitha kugawidwa.