Complaints generally have to do with police misconduct that affected you personally or that you witnessed. Most complaints are about police actions that may affect public trust. Your complaint should be made no more than 12 months after the incident occurred; some exceptions may be made by the OPCC where deemed appropriate. Your right to make a complaint against the Victoria Police Department is set out in the Police Act . This law affects all municipal police officers in British Columbia.

Where can I make a complaint?

You can make your complaint to the Office of the Police Complaint Commissioner directly or to the Victoria Police Department. The VicPD is committed to ensuring that your complaint will be thoroughly investigated, and that your rights and the rights of the police officers concerned are protected.

How can you make a complaint?

When making your complaint, it is helpful to have a clear account of what happened, such as all the dates, times, people and places involved. The person receiving the complaint has a duty to: help you make your complaint offer you any other information or assistance as required under the Act, such as helping you write down what happened We can give you information about services that may be available to you, including translation. For more information, see Compliments & Complaints .

Can I resolve a complaint by means other than a full Police Act investigation?

Public complaints provide police with important feedback and give them the opportunity to respond to concerns in their communities. You may try to resolve your complaint using a complaint resolution process. This can be done through face-to-face discussions, an agreed written resolution, or with the assistance of a professional mediator. If you try complaint resolution, you can have someone with you to provide support. A complaint process that allows for greater mutual understanding, agreement, or other resolution only serves to strengthen community-based policing.

What happens to a complaint that is not resolved through mediation or complaint resolution?

If you decide against informal resolution or if it is unsuccessful, the police have a duty to investigate your complaint and to give you detailed information about their investigation. You will be provided with updates as the investigation progresses as specified by the Police Act. The investigation shall be completed within six months of your complaint being deemed admissible, unless the OPCC finds it is appropriate to grant an extension. When the investigation is completed, you will get a summary report, including a brief factual account of the incident, a list of the steps taken during the investigation, and a copy of the Discipline Authority’s decision on the matter. If officer misconduct is substantiated, information about any proposed discipline or corrective measures for the member may be shared.

Shikoyatlar boʻyicha tez-tez soʻraladigan savollar

Shikoyat nima?2019-10-29T11:57:12-08:00

Shikoyat nima?

Shikoyatlar odatda sizga shaxsan ta'sir qilgan yoki siz guvoh bo'lgan politsiyaning noto'g'ri xatti-harakatlari bilan bog'liq. Aksariyat shikoyatlar politsiyaning jamoatchilik ishonchiga ta'sir qilishi mumkin bo'lgan harakatlariga tegishli.

Sizning shikoyatingiz voqea sodir bo'lganidan keyin 12 oydan oshmasligi kerak; agar kerak bo'lsa, OPCC tomonidan ba'zi istisnolar kiritilishi mumkin.

Viktoriya politsiya bo'limiga qarshi shikoyat qilish huquqingiz ushbu hujjatda ko'rsatilgan Politsiya qonuni. Ushbu qonun Britaniya Kolumbiyasidagi barcha munitsipal politsiya xodimlariga taalluqlidir.

Qayerga shikoyat qilishim mumkin?2019-10-29T11:58:10-08:00

Qayerga shikoyat qilishim mumkin?

Siz o'z shikoyatingizni to'g'ridan-to'g'ri politsiyaning shikoyat bo'yicha komissari idorasiga yoki Viktoriya politsiya bo'limiga yuborishingiz mumkin.

VicPD sizning shikoyatingiz har tomonlama tekshirilishini hamda sizning huquqlaringiz va tegishli politsiya xodimlarining huquqlari himoya qilinishini ta'minlashga intiladi.

Qanday qilib shikoyat qilishingiz mumkin?2019-10-29T11:59:16-08:00

Qanday qilib shikoyat qilishingiz mumkin?

Shikoyat qilganingizda, nima sodir bo'lganligi, masalan, barcha sanalar, vaqtlar, odamlar va joylar haqida aniq ma'lumotga ega bo'lish foydalidir.

Shikoyatni qabul qilgan shaxs quyidagi majburiyatlarga ega:

shikoyat qilishda yordam beradi
sizga nima sodir bo'lganligini yozishda yordam berish kabi qonunga muvofiq talab qilinadigan boshqa har qanday ma'lumot yoki yordamni taklif qilish

Sizga mavjud bo'lishi mumkin bo'lgan xizmatlar, jumladan, tarjima haqida ma'lumot bera olamiz. Qo'shimcha ma'lumot olish uchun qarang Iltifot va shikoyatlar.

Shikoyatni politsiya to'g'risidagi qonunni to'liq tekshirishdan boshqa usullar bilan hal qila olamanmi?2019-10-29T12:00:09-08:00

Shikoyatni politsiya to'g'risidagi qonunni to'liq tekshirishdan boshqa usullar bilan hal qila olamanmi?

Jamoatchilik shikoyatlari politsiyaga muhim fikr-mulohazalarni taqdim etadi va ularga o'z jamoalaridagi tashvishlarga javob berish imkoniyatini beradi.

Shikoyatni hal qilish jarayonidan foydalanib, shikoyatingizni hal qilishga harakat qilishingiz mumkin. Buni yuzma-yuz muhokamalar, kelishilgan yozma qaror yoki professional mediator yordamida amalga oshirish mumkin.

Shikoyatni hal qilishga urinib ko'rsangiz, sizga yordam beradigan odam bo'lishi mumkin.

O'zaro tushunish, kelishuv yoki boshqa hal qilish imkonini beruvchi shikoyat jarayoni faqat jamoatchilik asosidagi politsiya faoliyatini kuchaytirishga xizmat qiladi.

Mediatsiya yoki shikoyatni hal qilish yo'li bilan hal etilmagan shikoyat bilan nima bo'ladi?2019-10-29T12:00:47-08:00

Mediatsiya yoki shikoyatni hal qilish yo'li bilan hal etilmagan shikoyat bilan nima bo'ladi?

Agar siz norasmiy qarorga qarshi qaror qilsangiz yoki u muvaffaqiyatsiz bo'lsa, politsiya sizning shikoyatingizni tekshirishi va o'z tergovi haqida sizga batafsil ma'lumot berishi shart.

Politsiya to'g'risidagi qonunda ko'rsatilganidek, tergov davom etar ekan, sizga yangilanishlar taqdim etiladi. Tekshiruv sizning shikoyatingiz maqbul deb topilgandan keyin olti oy ichida yakunlanadi, agar OPCC uzaytirish uchun tegishli deb topmasa.

Tekshiruv tugallangandan so'ng siz voqea haqida qisqacha faktik ma'lumotni, tergov davomida ko'rilgan choralar ro'yxatini va ushbu masala bo'yicha intizom ma'muriyati qarorining nusxasini o'z ichiga olgan qisqacha hisobotni olasiz. Agar ofitserning noto'g'ri xatti-harakati isbotlangan bo'lsa, a'zo uchun har qanday taklif qilingan intizom yoki tuzatish choralari haqida ma'lumot almashish mumkin.