Complaints generally have to do with police misconduct that affected you personally or that you witnessed. Most complaints are about police actions that may affect public trust. Your complaint should be made no more than 12 months after the incident occurred; some exceptions may be made by the OPCC where deemed appropriate. Your right to make a complaint against the Victoria Police Department is set out in the Police Act . This law affects all municipal police officers in British Columbia.

Where can I make a complaint?

You can make your complaint to the Office of the Police Complaint Commissioner directly or to the Victoria Police Department. The VicPD is committed to ensuring that your complaint will be thoroughly investigated, and that your rights and the rights of the police officers concerned are protected.

How can you make a complaint?

When making your complaint, it is helpful to have a clear account of what happened, such as all the dates, times, people and places involved. The person receiving the complaint has a duty to: help you make your complaint offer you any other information or assistance as required under the Act, such as helping you write down what happened We can give you information about services that may be available to you, including translation. For more information, see Compliments & Complaints .

Can I resolve a complaint by means other than a full Police Act investigation?

Public complaints provide police with important feedback and give them the opportunity to respond to concerns in their communities. You may try to resolve your complaint using a complaint resolution process. This can be done through face-to-face discussions, an agreed written resolution, or with the assistance of a professional mediator. If you try complaint resolution, you can have someone with you to provide support. A complaint process that allows for greater mutual understanding, agreement, or other resolution only serves to strengthen community-based policing.

What happens to a complaint that is not resolved through mediation or complaint resolution?

If you decide against informal resolution or if it is unsuccessful, the police have a duty to investigate your complaint and to give you detailed information about their investigation. You will be provided with updates as the investigation progresses as specified by the Police Act. The investigation shall be completed within six months of your complaint being deemed admissible, unless the OPCC finds it is appropriate to grant an extension. When the investigation is completed, you will get a summary report, including a brief factual account of the incident, a list of the steps taken during the investigation, and a copy of the Discipline Authority’s decision on the matter. If officer misconduct is substantiated, information about any proposed discipline or corrective measures for the member may be shared.

Cabashooyinka FAQs

Waa maxay cabasho?2019-10-29T11:57:12-08:00

Waa maxay cabasho?

Cabashooyinka guud ahaan waxay la xiriiraan anshax-xumada booliiska ee adiga shakhsi ahaan kuu saamaysay ama aad markhaati ka ahayd. Inta badan cabashooyinku waxay ku saabsan yihiin falalka boliiska ee saameeya kalsoonida dadweynaha.

Cabashadaada waa in la sameeyo wax aan ka badnayn 12 bilood ka dib marka ay shilka dhacay; wax ka reebis ah ayaa laga yaabaa inay sameeyaan OPCC marka loo arko inay habboon tahay.

Xaqa aad u leedahay inaad cabasho ka samayso Waaxda Booliska Victoria waxay ku qoran tahay Xeerka Booliska. Sharcigani wuxuu saameeyaa dhammaan saraakiisha booliiska degmada ee British Columbia.

Xagee ka dacwoon karaa?2019-10-29T11:58:10-08:00

Xagee ka dacwoon karaa?

Waxaad si toos ah cabashadaada ugu gudbin kartaa Xafiiska Wakiilka Dacwada Booliska ama Waaxda Booliska Victoria.

VicPD waxaa ka go'an inay hubiso in cabashadaada si wanaagsan loo baari doono, iyo in la ilaaliyo xuquuqdaada iyo xuquuqda saraakiisha booliiska ee ay khusayso.

Sideed u dacwoon kartaa?2019-10-29T11:59:16-08:00

Sideed u dacwoon kartaa?

Markaad samaynayso cabashadaada, way ku caawinaysaa inaad si cad u ogaato wixii dhacay, sida dhammaan taariikhaha, wakhtiyada, dadka iyo meelaha ay khusayso.

Qofka cabashada helaya waxa ku waajib ah:

kaa caawin inaad samayso cabashadaada
ku siiyaan macluumaad kasta ama kaalmo kale sida looga baahan yahay sharciga, sida kaa caawin inaad qorto wixii dhacay

Waxaan ku siin karnaa macluumaadka ku saabsan adeegyada laga yaabo inaad diyaar u tahay, oo ay ku jirto turjumaada. Wixii macluumaad dheeraad ah, eeg Bogaadin & Cabasho.

Ma ku xallin karaa cabashada hab aan ahayn baadhis buuxda oo Sharciga Booliiska?2019-10-29T12:00:09-08:00

Ma ku xallin karaa cabashada hab aan ahayn baadhis buuxda oo Sharciga Booliiska?

Dacwooyinka dadweynuhu waxay siiyaan booliiska jawaab celin muhiim ah waxayna siiyaan fursad ay kaga jawaabaan welwelka ka jira bulshadooda.

Waxaa laga yaabaa inaad isku daydo inaad ku xalliso cabashadaada adigoo isticmaalaya habka xalinta cabashada. Tan waxa lagu samayn karaa iyada oo loo marayo wada hadal fool ka fool ah, qaraar qoraal ah oo la isku raacay, ama iyada oo la kaashanayo dhexdhexaadiye xirfad leh.

Haddii aad isku daydo xallinta cabashada, waxaad haysan kartaa qof ku siiya taageero.

Habka cabashada ee ogolaanaya isfahan weyn, heshiis, ama xal kale ayaa kaliya u adeega si loo xoojiyo booliiska ku salaysan bulshada.

Maxaa ku dhacaya cabashada aan lagu xallin dhexdhexaadin ama xallin cabashada?2019-10-29T12:00:47-08:00

Maxaa ku dhacaya cabashada aan lagu xallin dhexdhexaadin ama xallin cabashada?

Haddii aad go'aansato inaad ka soo horjeedo xallinta aan rasmiga ahayn ama haddii ay ku guuldareysato, booliisku waxaa ku waajib ah inay baaraan cabashadaada oo ay ku siiyaan macluumaad faahfaahsan oo ku saabsan baaritaankooda.

Waxa lagu siin doonaa warar cusub marka uu baadhitaanku socdo sida uu dhigayo sharciga booliska. Baaritaanka waa in lagu dhammeeyaa lix bilood gudahooda marka cabashadaada loo arko mid la aqbali karo, ilaa OPCC ay u aragto inay ku habboon tahay in la kordhiyo.

Marka baaritaanka la dhameeyo, waxaad heli doontaa warbixin kooban, oo ay ku jirto warbixin kooban oo xaqiiqo ah oo ku saabsan dhacdada, liiska tillaabooyinka la qaaday intii lagu jiray baaritaanka, iyo nuqulka go'aanka Maamulka Anshaxa ee arrinta. Haddii dhaqan-xumada sarkaalku la caddeeyo, macluumaadka ku saabsan edbinta la soo jeediyay ama tallaabooyinka sixitaanka ee xubinta ayaa lala wadaagi karaa.