Complaints generally have to do with police misconduct that affected you personally or that you witnessed. Most complaints are about police actions that may affect public trust. Your complaint should be made no more than 12 months after the incident occurred; some exceptions may be made by the OPCC where deemed appropriate. Your right to make a complaint against the Victoria Police Department is set out in the Police Act . This law affects all municipal police officers in British Columbia.

Where can I make a complaint?

You can make your complaint to the Office of the Police Complaint Commissioner directly or to the Victoria Police Department. The VicPD is committed to ensuring that your complaint will be thoroughly investigated, and that your rights and the rights of the police officers concerned are protected.

How can you make a complaint?

When making your complaint, it is helpful to have a clear account of what happened, such as all the dates, times, people and places involved. The person receiving the complaint has a duty to: help you make your complaint offer you any other information or assistance as required under the Act, such as helping you write down what happened We can give you information about services that may be available to you, including translation. For more information, see Compliments & Complaints .

Can I resolve a complaint by means other than a full Police Act investigation?

Public complaints provide police with important feedback and give them the opportunity to respond to concerns in their communities. You may try to resolve your complaint using a complaint resolution process. This can be done through face-to-face discussions, an agreed written resolution, or with the assistance of a professional mediator. If you try complaint resolution, you can have someone with you to provide support. A complaint process that allows for greater mutual understanding, agreement, or other resolution only serves to strengthen community-based policing.

What happens to a complaint that is not resolved through mediation or complaint resolution?

If you decide against informal resolution or if it is unsuccessful, the police have a duty to investigate your complaint and to give you detailed information about their investigation. You will be provided with updates as the investigation progresses as specified by the Police Act. The investigation shall be completed within six months of your complaint being deemed admissible, unless the OPCC finds it is appropriate to grant an extension. When the investigation is completed, you will get a summary report, including a brief factual account of the incident, a list of the steps taken during the investigation, and a copy of the Discipline Authority’s decision on the matter. If officer misconduct is substantiated, information about any proposed discipline or corrective measures for the member may be shared.

Ƙorafi FAQs

Menene korafi?2019-10-29T11:57:12-08:00

Menene korafi?

Gabaɗaya korafe-korafe na da alaƙa da rashin ɗa'ar 'yan sanda wanda ya shafe ku da kanku ko wanda kuka shaida. Yawancin korafe-korafe game da ayyukan 'yan sanda ne da ka iya shafar amincewar jama'a.

Ya kamata a gabatar da korafinku bai wuce watanni 12 bayan faruwar lamarin ba; OPCC na iya yin wasu keɓancewa inda aka ga ya dace.

An tsara haƙƙin ku na yin ƙara a kan Sashen 'yan sanda na Victoria a cikin Dokar 'yan sanda. Wannan doka ta shafi duk jami'an 'yan sanda na birni a British Columbia.

A ina zan iya yin korafi?2019-10-29T11:58:10-08:00

A ina zan iya yin korafi?

Kuna iya yin korafinku zuwa Ofishin Kwamishinan Korafe-korafen 'yan sanda kai tsaye ko zuwa Sashen 'Yan sanda na Victoria.

VicPD ta himmatu wajen tabbatar da cewa za a bincika koken ku sosai, kuma an kare haƙƙin ku da haƙƙin jami'an ƴan sandan da abin ya shafa.

Ta yaya za ku iya yin korafi?2019-10-29T11:59:16-08:00

Ta yaya za ku iya yin korafi?

Lokacin yin korafin ku, yana da taimako a sami cikakken bayanin abin da ya faru, kamar duk ranaku, lokuta, mutane da wuraren da abin ya shafa.

Mutumin da ke karɓar ƙarar yana da alhakin:

taimake ku yin korafinku
ba ku wani bayani ko taimako kamar yadda ake buƙata a ƙarƙashin Dokar, kamar taimaka muku rubuta abin da ya faru

Za mu iya ba ku bayani game da ayyukan da ƙila akwai gare ku, gami da fassarar. Don ƙarin bayani, duba Yabo & Korafe-korafe.

Zan iya warware korafi ta hanyar wanin cikakken binciken Dokar 'Yan Sanda?2019-10-29T12:00:09-08:00

Zan iya warware korafi ta hanyar wanin cikakken binciken Dokar 'Yan Sanda?

Korafe-korafen jama'a suna ba 'yan sanda mahimman ra'ayi kuma suna ba su damar amsa damuwa a cikin al'ummominsu.

Kuna iya ƙoƙarin warware korafinku ta amfani da tsarin warware korafin. Ana iya yin hakan ta hanyar tattaunawa ido-da-ido, ƙudirin da aka amince da shi a rubuce, ko tare da taimakon ƙwararren mai shiga tsakani.

Idan kun gwada ƙudurin ƙararrawa, kuna iya samun wani tare da ku don ba da tallafi.

Tsarin koke da ke ba da damar fahimtar juna, yarjejeniya, ko wasu ƙudiri kawai yana taimakawa wajen ƙarfafa aikin ɗan sanda na al'umma.

Me zai faru da karar da ba a warware ta hanyar sulhu ko warware korafi?2019-10-29T12:00:47-08:00

Me zai faru da karar da ba a warware ta hanyar sulhu ko warware korafi?

Idan kun yanke shawara a kan ƙuduri na yau da kullun ko kuma idan bai yi nasara ba, 'yan sanda suna da alhakin bincikar ƙarar ku kuma su ba ku cikakken bayani game da binciken su.

Za a samar muku da sabuntawa yayin da bincike ke ci gaba kamar yadda Dokar 'Yan Sanda ta ayyana. Za a kammala binciken a cikin watanni shida bayan an ga an yarda da korafinku, sai dai idan OPCC ta ga ya dace a ba da karin wa'adin.

Idan an kamalla binciken, za ku sami rahoton taƙaitaccen bayani, wanda ya haɗa da ɗan taƙaitaccen bayanin abin da ya faru, jerin matakan da aka ɗauka a lokacin binciken, da kwafin hukuncin da hukumar ladabtarwa ta yanke kan lamarin. Idan an tabbatar da rashin da'a na jami'in, ana iya raba bayanai game da kowane horo da aka tsara ko matakan gyara ga memba.