Date: May 10, 2023
Victoria, BC – VicPD has launched a new language interpretation tool to improve accessibility and communication with diverse community members who may feel more comfortable communicating in a language other than English.
Through an app on their smart phones or tablets, VicPD officers, staff and volunteers will be able to quickly and easily access a law enforcement-focused translation service, allowing them to have immediate conversations with our community in any situation; from the front desk, to interviews with victims or witnesses, to roadside stops, to regular interactions with citizens and businesses.
“As the Chief Constable of VicPD and a community member who speaks multiple languages, I am very excited to offer this service to our community. I am confident that by breaking down language barriers, this tool will help us to build trust and confidence with citizens, who will now be able to communicate and receive immediate police service in their language of choice. This is a positive step forward in our ongoing efforts in Equity, Diversity and Inclusion,” says Chief Constable Del Manak.
VicPD will be using software from Languages in Motion (LiM), a unified video, phone, and in-person interpretation app that includes access to more than 200 languages, including American Sign Language.
This new tool is part of VicPD’s ongoing commitment to innovation and Equity, Diversity and Inclusion in serving the City of Victoria and the Township of Esquimalt.
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