City of Victoria: 2024 – Q2

As part of our ongoing Open VicPD transparency initiative, we introduced Community Safety Report Cards as a way to keep everyone up to date with how the Victoria Police Department is serving the public. These report cards, which are published quarterly in two community-specific versions (one for Victoria and one for Esquimalt), offer both quantitative and qualitative information about crime trends, operational incidents, and community engagement initiatives. It is hoped that, through this proactive sharing of information, our citizens have a better understanding of how VicPD is working toward its strategic vision of “A Safer Community Together.

Description

Charts (Victoria)

Calls for Service (Victoria)

Call for Service (CFS) are requests for services from, or reports to the police department that generate any action on the part of the police department or partner agency performing work on behalf of the police department (such as E-Comm 9-1-1).

CFS include recording a crime/incident for reporting purposes. CFS are not generated for proactive activities unless the officer generates a specific CFS report.

The types of calls are broken into six main categories: social order, violence, property, traffic, assist, and other.  For a list of calls within each of these call categories, please click here.

Annual trends show a decrease in total CFS in 2019 and 2020. Since January 2019, abandoned calls, which are included in the total number of calls and can often generate a police response, are no longer captured by the E-Comm 911/Police Dispatch Centre in the same way. This has significantly reduced the total number of CFS.  Also, policy changes with regard to abandoned 911 calls from cell phones occurred in July 2019, further reducing these CFS totals.  Additional factors that have reduced the number of 911 calls include increased education and changes to cell phone design so that emergency calls could no longer be activated by a one-button push.

These important changes are reflected in the following abandoned 911 call figures, which are included in the displayed CFS totals and are largely responsible for the recent decrease in total CFS:

2016 = 8,409
2017 = 7,576
2018 = 8,554
2019 = 4,411
2020 = 1,296

Victoria Total Calls for Service – By Category, Quarterly

Source: VicPD

Victoria Total Calls for Service – By Category, Annually

Source: VicPD

VicPD Jurisdiction Calls for Service – Quarterly

Source: VicPD

VicPD Jurisdiction Calls for Service – Annually

Source: VicPD

Crime Incidents – VicPD Jurisdiction

Number of Crime Incidents (VicPD Jurisdiction)

  • Violent Crime Incidents
  • Property Crime Incidents
  • Other Crime Incidents

These charts reflect the most available data from Statistics Canada. The charts will be updated when new data is available.

Crime Incidents – VicPD Jurisdiction

Source: Statistics Canada

Response Time (Victoria)

Response time is defined as the time that elapses between the time a call is received to the time the first officer arrives on scene.

Charts reflect median response times for the following Priority One and Priority Two calls in Victoria.

Response Time – Victoria

Source: VicPD
NOTE: Times are displayed in minutes and second. For example, “8.48” indicates 8 minutes and 48 seconds.

Crime Rate (Victoria)

The crime rate, as published by Statistics Canada, is the number of Criminal Code violations (excluding traffic offences) per 100,000 population.

  • Total Crime (excluding traffic)
  • Violent Crime
  • Property Crime
  • Other Crime

Data Updated | For all data up to and including 2019, Statistics Canada reported VicPD’s data for its combined jurisdiction of Victoria and Esquimalt. Beginning in 2020, StatsCan is separating that data for both communities. Therefore, the charts for 2020 do not display data for past years as direct comparisons are not possible with this change of methodology. As data is added over successive years, however, year-to-year trends will be displayed.

These charts reflect the most available data from Statistics Canada. The charts will be updated when new data is available.

Crime Rate – Victoria

Source: Statistics Canada

Crime Severity Index – Victoria

The crime severity index (CSI), as published by Statistics Canada, measures both the volume and severity of police-reported crime in Canada.  In the index, all crimes are assigned a weight by Statistics Canada based on their seriousness.  The level of seriousness is based on actual sentences handed down by the courts in all provinces and territories.

These charts reflect the most available data from Statistics Canada. The charts will be updated when new data is available.

Crime Severity Index – Victoria

Source: Statistics Canada

Crime Severity Index (Non-Violent) – Victoria

Source: Statistics Canada

Crime Severity Index (Violent) – Victoria

Source: Statistics Canada

Weighted Clearance Rate (Victoria)

Clearance rates represent the proportion of criminal incidents solved by the police.

Data Updated | For all data up to and including 2019, Statistics Canada reported VicPD’s data for its combined jurisdiction of Victoria and Esquimalt. Beginning in 2020 data, StatsCan is separating that data for both communities. Therefore, the charts for 2020 do not display data for past years as direct comparisons are not possible with this change of methodology. As data is added over successive years, however, year-to-year trends will be displayed.

These charts reflect the most available data from Statistics Canada. The charts will be updated when new data is available.

Weighted Clearance Rate – Victoria

Source: Statistics Canada

Perception of Crime (Victoria)

Community and business survey data from 2021 as well as past community surveys: “Do you think that crime in Victoria has increased, decreased or remained the same during the last 5 years?”

Perception of Crime  – Victoria

Source: VicPD

Block Watch (Victoria)

This chart shows the numbers of active blocks in the VicPD Block Watch program.

Block Watch – Victoria

Source: VicPD

Public Satisfaction (Victoria)

Public satisfaction with VicPD (community and business survey data from 2021 as well as past community surveys): “Overall, how satisfied are you with the work of the Victoria Police?”

Public Satisfaction – Victoria

Source: VicPD

Perception of Accountability (Victoria)

Perception of accountability of VicPD officers from community and business survey data from 2021 as well as past community surveys: “Based on your own personal experience, or what you may have read or heard, please indicate whether you agree or disagree that the Victoria Police is accountable.”

Perception of Accountability – Victoria

Source: VicPD

Documents Released to the Public

These charts show the number of community updates (news releases) and reports published, as well the number of Freedom of Information (FOI) requests that are released.

Documents Released to the Public

Source: VicPD

FOI Documents Released

Source: VicPD

Overtime Costs (VicPD)

  • Investigation and specialized units (This includes investigations, specialized units, protests and other)
  • Staff shortage (Cost associated with replacing absent staff, normally for last minute injury or illness)
  • Statutory holiday (Mandatory overtime costs for staff working Statutory Holidays)
  • Recovered (This is related to special duties and overtime for seconded specialty units where all costs are recovered from outside funding resulting in no additional cost to VicPD)

Overtime Costs (VicPD) in dollars ($)

Source: VicPD

Public Safety Campaigns (VicPD)

The number of public safety campaigns initiated by VicPD and those local, regional, or national campaigns supported by, but not necessarily initiated by VicPD.

Public Safety Campaigns (VicPD)

Source: VicPD

Police Act Complaints (VicPD)

Total files opened by the Professional Standards office. Open files do not necessarily result in an investigation of any type. (Source: Office of the Police Complaints Commissioner)

  • Admissible registered complaints (complaints resulting in a formal Police Act investigation)
  • Number of reported substantiated investigations (Police Act investigations that resulted in one or more counts of misconduct being established)

Police Act Complaints (VicPD)

Source: Office of the Police Complaint Commissioner of BC
NOTE: Dates are provincial government fiscal year (April 1 to March 31) i.e. “2020” indicates April 1, 2019 to March 31, 2020.

Case Load per Officer (VicPD)

The average number of criminal files assigned to each officer.  The average is calculated by dividing the total number of files by the authorized strength of the police Department (Source: Police Resources in BC, Province of British Columbia).

This chart reflects the latest data available. The charts will be updated when new data is available.

Case Load per Officer (VicPD)

Source: Police Resources in BC

Time Loss in Shifts (VicPD)

VicPD’s operational effectiveness can be, and has been, affected by having employees unable to work. The loss of time recorded in this chart includes both physical and mental health injuries which occur in the workplace. This does not include time lost for off-duty injury or illness, parental leave, or leaves of absence. This chart shows this time loss in terms of shifts lost by both officers and civilian employees by calendar year.

Time Loss in Shifts (VicPD)

Source: VicPD

Deployable Officers (% of total strength)

This is the percentage of officers who are fully deployable to policing duties with no restrictions.

Please note: This is a Point-in-Time calculation each year, as the actual number fluctuates widely throughout the year.

Deployable Officers (% of total strength)

Source: VicPD

Volunteer / Reserve Constable Hours (VicPD)

This is the number of volunteer hours annually performed by volunteers and Reserve Constables.

Volunteer / Reserve Constable Hours (VicPD)

Source: VicPD

Training Hours per Officer (VicPD)

Average training hours is calculated by the total number of hours of training divided by the authorized strength.  All training is accounted for including training related to specialized positions such as the Emergency Response Team, and off-duty training required under the Collective Agreement.

Training Hours per Officer (VicPD)

Source: VicPD

Source: VicPD

Victoria Community Information

Welcoming New Faces

On May 2, we welcomed seven new recruits and on June 5 we welcomed two experienced officers to the VicPD family. Each recruit brings an extensive amount of volunteering and community service experience that will equip them to serve the communities of Victoria and Esquimalt.

To date, we have hired 14 new recruits and three experienced officers this year, with six more recruits to be sworn-in in September, and our January class quickly being selected. We are close to our goal of hiring 24 in ‘24, and with a goal of 30 new recruits in 2025, it’s still a great time to Join VicPD.

Proactive Bike and Foot Patrols

The patrol teams continue to deploy foot patrol officers to the downtown core area to provide a more robust police presence and respond to community needs, in response to community requests for officers to be more visible and talk to people, as reflected in the VicPD Community Survey.

A pilot project was initiated with two patrol teams to determine the capacity for patrol officers to deploy on mountain bikes.  A small group of officers were provided training and have begun to deploy sporadically on mountain bikes during shifts. The officers respond to calls in the downtown core on mountain bikes and provide a visible police presence in the area. In addition to being highly visible, they have also made warrant arrests, investigated criminal activity and engaged with the community.

Patrol teams continue to focus on several proactive initiatives including retail and bike thefts. A small-scale proactive project at a downtown retail outlet resulted in numerous arrests and thousands of dollars in stolen property returned.

Reserves

Victoria Police Department currently has 75 reserve constables, with 10 recently graduating in June. In this quarter, VicPD Reserves conducted 163 hours of proactive uniformed patrols in Victoria and Esquimalt.

Missing Persons

From April 1 – June 30, Community Services Division handled 301 Missing Persons files, all of which were resolved. Having such a high success rate in reuniting missing people with their loved ones emphasizes VicPD’s commitment to ensuring reports of missing people are addressed in a timely and sensitive manner. We have dedicated Missing Persons coordinators responsible for the oversight and support functions for all Missing Persons’ investigations, ensuring that each file is reviewed, monitored and compliant with the BC Provincial Policing Standards. For more information, visit Missing People – VicPD.ca

Ongoing Demonstrations

VicPD officers and the Greater Victoria Public Safety Unit, continue to monitor and support ongoing weekly demonstrations, as well as additional pop-up demonstrations. VicPD recognizes everyone’s right to freedom of expression and lawful assembly, and to demonstrate in public spaces as protected by the Canadian Charter of Rights and Freedoms.

Strike Force Covert Drug Trafficking Operation

In April, details were released from a covert Strike Force investigation that recovered over $48,000 worth in stolen merchandise and thousands of suspected opioid pills. During the investigation, which began in late February of 2024, the suspect was observed making several visits to a storage locker in Sooke. Investigators obtained a warrant to search the storage locker and located various illicit substances and approximately $48,000 worth of brand-new merchandise believed to be stolen, including:

  • 4,054 suspected oxycodone pills
  • 554 grams of cocaine
  • 136 grams of methamphetamine
  • 10 vacuums
  • Five Kitchen Aid mixers
  • A Milwaukee miter saw, chainsaws, drills, a metal detector and various other tools, clothing, and accessories

Calls for Service

Quarter 2 saw an increased volume in calls for service responded to by patrol officers responded that coincided with the better weather, as we normally see at this time of year.  Numerous critical incidents and calls that required a significant amount of Patrol Division resources, most notably several stabbings and the shooting on Lyall St in Esquimalt.

Overall, dispatched calls for service increased over the last quarter, and over the same time period last year. Looking more closely at the categories, we saw a significant increase in calls for Social Order and in the Other category, though calls for Property Crime retained the drop we saw in Q1.

Files of Note:

Bookkeeper Defrauded Non-Profit Over $1.7 Million Dollars | 24-45435

In April, charges were laid against the accused who defrauded a non-profit organization in Victoria, where she worked as a bookkeeper. This was a several months-long investigation by VicPD’s Major Crime Unit, which successfully recovered most of the stolen funds. Additional work has been ongoing to recover the full amount; much of which was used to purchase various assets including gold, cryptocurrency and a new vehicle.

Officers Respond To Seven Stabbings In Six Weeks | 24-1100224-12134 & 24-12873

From March 1 to April 15, officers responded to seven stabbing incidents, two of which were suspected homicides. However, they were all believed to be isolated incidents. In response, VicPD officers have been conducting more patrols in the downtown core, including foot patrols, and will continue this proactive work to ensure that Victoria continues to be a safe community. Charges have been laid in one of the homicides and the other is an ongoing VIIMCU investigation.

Carjacker Arrested Three Days In A Row | 24-13981, 24-13780 & 24-13664

In April a male was arrested by VicPD Patrol officers after he attempted to steal an occupied vehicle in the 2900-block of Shelbourne Street. He was arrested again the following day when he pushed a woman and stole her car in the 1000-block of Johnson Street. During that incident, the accused caused two motor vehicle collisions and fled the scene on foot before attempting to steal another vehicle. He was released after his court appearance, when he entered a home and stole a wallet. The home was occupied at the time and the occupant followed when he left. While fleeing the area, the suspect attempted to get into an idling and occupied vehicle parked in the 1800-block of Fort Street, but the driver prevented his entry. He was then arrested by police in the 1900-block of Richardson Street and was finally held in custody.

Suspects Target Unhoused In Bear Spray Spree | 24-18392

Police received a report of several people being bear sprayed on Queens Avenue. Minutes later, another report was received of three suspects bear spraying people in the 900-Block of Pandora Avenue. The scene was chaotic, with many suffering from the effects of the spray. Officers located the three suspects, one of which was stabbed, and arrested them for assault with a weapon. The stabbed individual was taken to hospital. Charges were laid in July and the matter is currently before the courts.

Youth Pepper Sprayed And Assaulted Downtown | 24-16204

Following an increase in youth-on-youth assaults, investigators released CCTV footage of a bear spray incident downtown to seek witnesses or information to help identify the suspects. Three suspects who are believed to be youths swarmed, sprayed and kicked another youth downtown. The video received a lot of attention, garnering over 65,000 views across VicPD’s social media platforms, and elicited people to come forward with information.

Machete-Wielding Carjacker Arrested In Multi-Jurisdictional Incident | 24-19029

In a collaborative effort by VicPD, Saanich Police and West Shore RCMP, a female was arrested following a robbery involving a taxi. The suspect hailed the taxi and requested a ride to several locations. When the driver asked the suspect to pay the fare, she then threatened the driver with a machete and drove off with the taxi, leaving the driver on the sidewalk. VicPD officers were able to monitor the stolen vehicle’s location, and it was brought to a stop By West Shore RCMP using a spike belt. Charges were laid against the accused.

Intoxicated Male With Knife Provokes Lockdown At Local School | 24-20884

The principal at a school with Kindergarten to Grade 8 students called 911 after witnessing a male circling school grounds while openly holding a knife. The male suspect departed before police arrived, but, through the investigation, he was identified as a male known to police with a history of deteriorating mental health who resides in a supportive housing unit next to the school. Charges of possession of an unauthorized weapon and possession of weapon for a dangerous purpose were approved and laid against the accused.

Major Crime Unit Investigating Shooting Incident | File: 24-21157 

Patrol investigators responded to a report of multiple shots fired outside a residence in Esquimalt involving subjects known to the police. Shortly after Police received the call, two males arrived at VGH. Their vehicle had multiple bullet holes. The two occupants both had gunshot wound injuries. Police managed a large crime scene (including roadway) surrounding the Lyall Street residence. The file is still actively being investigated.

Mall Safety Seminars

Community Services and Community Engagement Division staff provided safety seminars to staff at Mayfair Mall, Hillside Shopping Centre and The Bay Centre. These seminars focused on personal safety, retail theft, reporting and when to call police. The seminars were well-attended and appreciated.

Same Name, Same Message | Traffic Safety Campaign

In a cross-continental partnership, Public Affairs with Victoria Police (Canada) teamed up with Public Affairs from Victoria Police (Australia) to create a social media campaign highlighting traffic safety. The videos garnered a combined viewership of over 270,000 on Instagram alone.

Fraud Prevention With DVBA

After noticing an increase in reports of “Direct Deposit Diversion” frauds, VicPD Public Affairs worked with our partners like the Downtown Victoria Business Association to alert the business community. Videos, infographics, a webpage and pamphlet were prepared and distributed, informing businesses about this type of fraud, how to prevent it and what to do if you fall victim to it. In one case, over $50,000 in payroll funds were diverted from a business.

Bait Bikes

Bait Bikes continue to be deployed throughout Victoria and Esquimalt to target prolific bike thieves.

Spring and Summer are especially busy for Community Engagement. Officers, Reserves and Volunteers could be found throughout the community at festivals, fundraisers, memorials and sporting events with over 30 special events and activities taking place over the past three months. This summary does not include the daily and formal community engagement that takes place during patrols and other community safety work.

April 9 Victoria Chamber of Commerce CEO Breakfast

Chief Manak attended the Greater Victoria Chamber of Commerce CEO Breakfast. Our relationship with the business community is key to building A Safer Community Together.

April 13-15 Vaisakhi Day 

VicPD officers and volunteers were at the Gurdwara on Sunday celebrating Vaisakhi with the Sikh community. Great to see so many families come to join the celebrations.

April 14-20 – National Volunteer Week

During this week we celebrated our 85+ VicPD Volunteers and 65+ Reserve Constables.

April 22 – Literacy Week

As part of Literacy Week, Chief Manak attended George Jay Elementary School as a guest reader.

April 23 – Special Olympics Softball Game

VicPD are big supporters of Special Olympics, not only through the Polar Plunge in February, but throughout the year.

April 24-25 – VCPAA Youth Golf Tournament

The Victoria City Police Athletic Association hosted a rainy golf tournament at Olympic View Golf Course. Open to high school students throughout British Columbia, the purpose of the tournament is to foster positive relationships between the police and the youth of our community, while supporting youth in achieving excellence in sport. The two-day tournament has been running since 1985 and hosted over 130 students representing 23 different schools across British Columbia.

April 28 – TC 10K

This year, the VicPD “Keepers of The Pace” team joined the TC 10K run, while VicPD officers kept the event safe.

April 28 – Khalsa Days Parade and Vaisakhi Celebration

VicPD officers, Reserves and volunteers supported the Khalsa Day Parade. VicPD had an information booth and was able to engage with the community and ensure the event proceeded safely.

April 29, May 1 – Smile Cookie Campaign

Officers and volunteers volunteered in Victoria and Esquimalt locations to help decorate cookies during this annual fundraiser.

May 4 – China Town Scrub- Up

Officers helped clean up the city in this community-building event.

May 14 – Coffee With A Cop (James Bay)

Community Resource Officers and Spokesperson Cst Terri Healy met with citizens of James Bay to hear their concerns and thoughts over a ‘cup of Joe.’

May 16 – Moosehide Campaign Walk to End Violence

VicPD officers participated in this annual walk to raise awareness and call for an end to violence. From May 11-17, VicPD officers wore Moosehide pins on their uniforms.

May 18 – Victoria Highland Games

VicPD Volunteers provided community safety and crime prevention education to community members at the VicPD booth.

May 20 – Victoria Day Parade

VicPD officers, Reserves and Volunteers once again proudly participated in the Victoria Day Parade while officers and Reserves worked to ensure the event remained safe and fun for all.

May 22- Central Middle School Visit

Chief Manak visited Grade 6 and 7 students at his former school, Central Middle School.

May 23- George Jay Class Visit

VicPD hosted a Kindergarten and Grade 1 class from George Jay Elementary as part of their Community Helpers unit. 28 young and eager students got an up-close look at the exciting world of policing, which included demonstrations from the Greater Victoria Emergency Response Team, Integrated Canine Service, and VicPD’s Traffic section.

June 1 – Law Enforcement Torch Run

VicPD officers participated in the annual Law Enforcement Torch Run to raise awareness and funding for our B.C. Special Olympic athletes.

June 6 2024 Vic High Basketball Game

Organized by the Victoria Police Athletic Association, members of the General Investigation Service section took on Vic High students in a friendly game. The game was well attended and received by students, staff and participants, and a scholarship was handed out to a current student on behalf of the association.

June 7 – Pride Flag Raised

The progressive pride flag was raised for the second year at VicPD headquarters on Caledonia Avenue.

June 8 – Graffiti Paint-Over

Officers, Reserves and Volunteers participated in painting over graffiti in the Burnside-Gorge area.

June 8 – Change Makers Gathering

Officers brought the VicPD Canoe to this annual gathering.

June 8 – Esquimalt Neighbourhood Party

VicPD Volunteers provided community safety and crime prevention education to community members at the VicPD booth.

June 9 – Mabuhay Philippine Festival

VicPD Volunteers provided community safety and crime prevention education to community members at the VicPD booth. 

June 15 – World Elder Abuse Awareness Day

Cst. Ian Diack attended a pancake breakfast and presented information on fraud prevention.

June 21 – National Indigenous People’s Day

Officers raced the VicPD canoe at a celebratory event held at Royal Roads University.

June 25 – NHL Street Kickoff

The second season of NHL Street started with 160 youth participants. Sponsored by VicPD, the Victoria City Police Athletic Association and the Victoria Royals, NHL Street ran Tuesdays until July 30.

At the end of the second quarter, the net financial position is approximately 55% spent of the total budget, which is slightly over budget but reasonable, taking into consideration that benefit expenditures are higher for the first two quarters of the year due to CPP and EI employer deductions.  Also, the Department incurred $656,000 in retirement expenditures due to many requirements occurring early in the year.  These expenses have no operating budget, and if there is insufficient surplus to cover these expenditures at year-end, they will be charged against the employee benefit liability fund.