If you decide against informal resolution or if it is unsuccessful, the police have a duty to investigate your complaint and to give you detailed information about their investigation.

You will be provided with updates as the investigation progresses as specified by the Police Act. The investigation shall be completed within six months of your complaint being deemed admissible, unless the OPCC finds it is appropriate to grant an extension.

When the investigation is completed, you will get a summary report, including a brief factual account of the incident, a list of the steps taken during the investigation, and a copy of the Discipline Authority’s decision on the matter.  If officer misconduct is substantiated, information about any proposed discipline or corrective measures for the member may be shared.